Privacy Policy

Introduction

At Approved Refurbs Builds Ltd, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

How We Use Your Information

• To provide quotes and respond to service inquiries
• To schedule consultations and complete projects
• To communicate about your project status and updates
• To improve our website and services
• To send relevant information about our services (with your consent)
• To comply with legal obligations and resolve disputes
• To prevent fraud and enhance security

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal information
• Staff training on data protection practices

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide relevant content and features

You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality.

Third-Party Services

We may use third-party services to help operate our website and business, such as:

• Analytics services (e.g., Google Analytics)
• Communication tools and email services
• Payment processors for transactions
• Cloud storage and hosting providers

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it will be securely deleted or anonymized.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.